This is a Windows-only software, but many of our customers are running it flawlessly using virtual environments such as Boot Camp, Parallels, etc. (which allow you to run Windows on your Mac). Another popular option is to use a Windows VPS, which also means you can use it anywhere, anytime.
99% of all questions are answered in the FAQ, please check thoroughly for a quick answer before contacting customer support.
If you are experiencing a technical issue, please ensure you have the latest version installed first. The latest versions of all our software can always be found at the links below:
If you still experience problems with the latest version, and this FAQ does not help you, you can contact us at support@ninjapinner.com.
To avoid abuse of the system, Instagram imposes certain limits on third-party services and apps, in particular the amount of likes, follows, unfollows and comments that you can do in a short period of time.
Usually the block lifts after an hour at most, but the more you are blocked the longer it can take. If you have been blocked many times then your account will be flagged and it could be a few days until you are able to continue as normal.
In most cases, this can be resolved by logging into the official Instagram app on your mobile device, changing your password and entering a verified email address and phone number in your Instagram account details.
Another possibility is that you have reached the maximum number of follows allowed by Instagram, which appears to be +-6000 in a 30 day period at this stage, but can change at any time.
If you have tried everything and you are still blocked, then please remember you are being blocked by Instagram itself and it is completely out of our hands. Your only option is to wait it out. Giving your account a complete break for a few days may speed things up and result in the block being lifted sooner.
As with all similar software, you need to stay under the radar to avoid being flagged for spamming. Try keeping your total follows, likes, etc. under a few hundred per day. Using a decent time delay setting is also crucial. You may be able to get away with less, but at least 1 minute is recommended to be safe.
If you follow, unfollow, like or comment a thousand times a day over an extended period then your account will eventually be flagged and possibly suspended. There are many factors that determine how soon you get flagged, such as the age of your account, recent activity, previous flaggings as well as Instagram’s own secret algorithms. Try and keep your total actions per day under a few hundred and you will be fine.
If you perform certain actions faster than is possible for a human being then you will also get flagged. Therefore it is important to use a decent interval between each action to spread them out over a period of time. You can set this under Options -> Settings -> Time Delay. A setting of at least 1 minute is recommended. More will always be safer.
Each version we release is checked for viruses. Unfortunately some antivirus softwares detect a false-positive, please rest assured you can safely install the software.
Do not abuse the system.
If you follow, unfollow, like, repin, invite or comment a thousand times a day over an extended period then your account will eventually be flagged and possibly suspended. There are many factors that determine how soon you get flagged, such as the age of your account, recent activity, previous flaggings as well as Pinterest’s own secret algorithms. Try and keep your total actions per day under a few hundred and you will be fine.
If you perform certain actions faster than is possible for a human being then you will also get flagged. Therefore it is important to use a decent interval between each action to spread them out over a period of time. You can set this under Options -> Settings -> Time Delay. A setting of at least 1 minute is recommended. More will always be safer.
First please ensure you have the latest version installed. The latest versions of all our software can always be found at the links below:
If that does not resolve the problem, please go to Help -> “Report error” immediately after the problem occurs. The error report contains a screenshot as well as all the information from the current session which will help us diagnose the problem. Remember to include a description of what is going wrong and your email address so that we can respond if necessary.
If you are experiencing a problem while installing or launching the program, please contact customer support.
Please send an email to support@ninjapinner.com, specifying the old account and the new account that you want to change it to.
We allow you to switch to a different account up to 3 times (for example, if you lose an account). If you intend switching regularly, we suggest upgrading to a multi-account license.
Absolutely! To upgrade, please go to the pricing page and scroll down to the “Upgrade licenses” section.
A Single License allows you to use the software with one account. We allow you to switch to a different account up to 3 times (for example, if you lose an account).
A Multi License allows you to use the software with up to 5 accounts simultaneously.
An Unlimited License allows you to use the software with as many accounts simultaneously as you want.
Please bear in mind that each license is valid for one computer only.