All our software should work just fine on a VPS. If you are running Windows Server 2003 then there may be some extra steps you need to take to enable the .Net Framework 3.5 in Windows Control Panel. Please contact us at support@ninjapinner.com for more information should you need help.

You can perform a clean install by following these instructions

STEP 1: Uninstall the software as usual via Control Panel or the Start Menu

STEP 2: When asked if you want to delete all saved data it is crucial to click YES.

STEP 3: After uninstalling, reinstall the software.

The latest versions of all our software can always be found at the links below:

Ninja Pinner

NinjaGram

TumbleNinja

If you followed the steps correctly then you have a brand new installation of the software, the same as if you just installed it for the first time.

Instagram blocks searches for certain tags that are regularly used to share inappropriate content. Sometimes these tags seem completely unrelated, for example the tag “fashion” gets blocked from time to time, but it is always temporary.

The best way to confirm if a tag has been blocked is to view its instagram page, for example:

https://www.instagram.com/explore/tags/sexy/

Scroll all the way to the bottom and you should see a message stating the posts have been blocked.

This is a Windows-only software, but many of our customers are running it flawlessly using virtual environments such as Boot Camp, Parallels, etc. (which allow you to run Windows on your Mac).

You can not be logged in with multiple accounts at the same time (on the same computer). The only way to do that is to install the software and log in on different computers. However bear in mind that each license is only valid for one computer.

99% of all questions are answered in the FAQ, please check thoroughly for a quick answer before contacting customer support.

If you are experiencing a technical issue, please ensure you have the latest version installed first. The latest versions of all our software can always be found at the links below:

Ninja Pinner

NinjaGram

TumbleNinja

If you still experience problems with the latest version, and this FAQ does not help you, you can contact support at the following email addresses:

Ninja Pinner: support@ninjapinner.com

NinjaGram: instagram@ninjapinner.com

TumbleNinja: tumblr@ninjapinner.com

To avoid abuse of the system, Instagram imposes certain limits on third-party services and apps, in particular the amount of likes, follows, unfollows and comments that you can do in a short period of time.

Usually the block lifts after an hour at most, but the more you are blocked the longer it can take. If you have been blocked many times then your account will be flagged and it could be a few days until you are able to continue as normal.

In some cases logging in to the official Instagram app on your mobile device, changing your password and then liking some pictures lifts the block (remember to change your password in NinjaGram as well). It is also a good idea to have a verified email address and phone number provided in your Instagram account details.

You can also maximize the NinjaGram window so that the browser appears and try to perform the action manually to confirm you have indeed been blocked.

Another possibility is that you have reached the maximum number of followings allowed by Instagram, which appears to be 7500 at this stage but can change at any time. If that is the case then you will need to unfollow some people first before you can continue.

If you have tried everything and you are still blocked, then please remember you are being blocked by Instagram itself and it is completely out of our hands. Your only option is to wait it out. Giving your account a complete break for a few days may speed things up and result in the block being lifted sooner.

As with all similar software, you need to stay under the radar to avoid being flagged for spamming. Try keeping your total follows, likes, etc. under a few hundred per day. Using a decent time delay setting is also crucial. You may be able to get away with less, but at least 1 minute is recommended to be safe.

If you follow, unfollow, like or comment a thousand times a day over an extended period then your account will eventually be flagged and possibly suspended. There are many factors that determine how soon you get flagged, such as the age of your account, recent activity, previous flaggings as well as Instagram’s own secret algorithms. Try and keep your total actions per day under a few hundred and you will be fine.

If you perform certain actions faster than is possible for a human being then you will also get flagged. Therefore it is important to use a decent interval between each action to spread them out over a period of time. You can set this under Options -> Settings -> Time Delay. A setting of at least 1 minute is recommended. More will always be safer.

Each version we release is checked for viruses. Unfortunately some antivirus softwares detect a false-positive, please rest assured you can safely install the software.

Do not abuse the system.

If you follow, unfollow, like, repin, invite or comment a thousand times a day over an extended period then your account will eventually be flagged and possibly suspended. There are many factors that determine how soon you get flagged, such as the age of your account, recent activity, previous flaggings as well as Pinterest’s own secret algorithms. Try and keep your total actions per day under a few hundred and you will be fine.

If you perform certain actions faster than is possible for a human being then you will also get flagged. Therefore it is important to use a decent interval between each action to spread them out over a period of time. You can set this under Options -> Settings -> Time Delay. A setting of at least 1 minute is recommended. More will always be safer.