Currently, PayPal is the only method of payment available.
A PayPal account is NOT necessary. You can still pay with your credit card without opening a PayPal account.
To pay with cryptocurrency, please contact us at support@ninjapinner.com
First, download and install the latest version onto the new computer from here.
Then, optionally, you can copy the database file from the old computer to the new computer if you want to keep your logs, settings, etc… The easiest way is to go to Help -> “Backup database”. Alternatively, you can also copy the file manually. The correct file for each software is listed below:
Ninja Pinner:
C:\ProgramData\Ninja Pinner\npdb.db
NinjaGram:
C:\ProgramData\NinjaGram\ninjagram.db
NinjaTok:
C:\ProgramData\NinjaTok\database.db3
ThreadNinja:
C:\ProgramData\ThreadNinja\database.db3
AI Content Ninja:
C:\ProgramData\AI Content Ninja\database.db3
When starting up the software, enter the same license key that was sent to you after purchasing.
First, please ensure you have the latest version installed. The links to the latest versions can be found here:
If it still does not work, you can enter your registered email address to have a code sent to you.
If you are still unable to log in, please contact support at support@ninjapinner.com with your purchase details.
You can use any standard IP:Port proxy, as long as it is a dedicated private proxy (not shared).
If you are in need of good quality, well priced proxies that work well on social networks, we recommend proxy-seller.com.
Our customers get an exclusive discount by entering the following code on checkout:
MFHFDI_701408
You can safely launch multiple instances of the software and they will not interfere with each other. You can log in with the same account or a different account for each instance.
However, when using the software with multiple accounts it is crucial to use a different proxy for each account otherwise all your accounts are at risk of being blocked due to all the activity coming from the same IP address.
For further details and recommendations, please see this section of the FAQ:
As clearly stated at the top of the purchase page, we have a zero refund policy and we urge customers to use the trial before buying to ensure it works as expected.
If you need an extended trial to evaluate the software, please let us know and we will gladly oblige.
If you run into any problems while using the trial, please contact us for assistance. 99% of problems you can experience with the software will be due to changes on the social network platform’s end that we can quickly fix with a small update.
All our software should work just fine on a Windows VPS. However as with any new VPS, it is important to run Windows Update and install everything that’s available to ensure the software runs smoothly.
You can perform a clean install by following these instructions:
STEP 1: Uninstall the software as usual via Control Panel or the Start Menu
STEP 2: When asked if you want to delete all saved data it is crucial to click YES.
STEP 3: After uninstalling, reinstall the software.
The latest versions of all our software can always be found at the links below:
If you followed the steps correctly then you have a brand new installation of the software, the same as if you just installed it for the first time.
This is a Windows-only software, but many of our customers are running it flawlessly using virtual environments such as Boot Camp, Parallels, etc. (which allow you to run Windows on your Mac). Another popular option is to use a Windows VPS, which also means you can use it anywhere, anytime.
99% of all questions are answered in the FAQ, please check thoroughly for a quick answer before contacting customer support.
If you are experiencing a technical issue, please ensure you have the latest version installed first. The latest versions of all our software can always be found at the links below:
If you still experience problems with the latest version, and this FAQ does not help you, you can contact us at support@ninjapinner.com.